Delivery and Tax

DELIVERY

We deliver #BALLESTRIN worldwide from London, UK

We offer two types of shipping and fees will be displayed during checkout according to the country of shipping selected.

  • VIP Gift Box Delivery is faster and comes with an escapulario box, pouch and gift card.
  • Eco Sleeve Delivery, the economic option, is slower and comes with a sleeve package and pouch.

Estimate delivery is shown during check out, but depends on your country’s customs clearance formalities.   

All customised escapularios orders are sent to production queue the next working day and made specially for you. For this reason, in busy times, this may add 5 extra days to be shipped.

In the unlikely event of a lost or delayed item by the delivery company, BALLESTRIN can activate insurance after 25 working days of shipping.  Please ensure you provide the correct shipping address as the Insurance company will not reimburse orders associated with a wrong or incomplete address.  BALLESTRIN is not held responsible for delays or loss but will assist you to make sure your order is delivered in a timely manner.

Once shipped, info@ballestrin.com.br  will send you an email providing a reference number  which can be tracked using link https://www.royalmail.com/track-your-item  

TAX

 We are a registered business in the United Kingdom, but we do not charge VAT for our UK and European customers nor TAX for our outsideEurope customers. Outside Europe customers may be changed Tax, depending n your country’s customs clearance formalities. 

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